Many of today’s leading companies require efficient compliant handling and distribution of samples and collateral material. The management, reporting and analysis of inventory and shipping activities is an essential component to an effective fulfillment solution. As companies supply sales representatives, marketing personnel and consumer affairs departments with new mobile hardware, software tools and Internet access, the real-time integration of requests, fulfillment, reporting and analysis becomes critical.

Redi-Mail Fulfillment combines the latest software technology with traditional fulfillment methods. Technology Enabled Fulfillment (TEF) is a solution that can electronically capture a salesperson’s request from the field, process and ship the request and confirm the transaction back to both the field representative and appropriate manager. Interactive Voice Response (IVR) and web based order entry can be incorporated. TEF makes it easy and convenient for a company's customers, prospects and sales force to order what they need and track it until received.

When StayinFront Analytics, a powerful data analysis and decision support tool, is incorporated into a TEF solution, inventory, usage, shipment data and costs can be viewed in tabular or graphical format, in real time. Transaction details such as sales representative requests and shipping details may be integrated with many existing front-end Customer Relationship Management (CRM) systems.

The success of a fulfillment program depends on the real-time monitoring and analysis of fulfillment activity. The ability to view and analyze data combined with Redi-Mail's on-demand, digital printing capabilities allows for easy management of inventory levels and overall control of the fulfillment process.

	Located in Fairfield NJ, Redi-Mail’s new sample fulfillment facility includes a Drug Enforcement Administration (DEA) approved sampling area, including a dedicated narcotics storage cage. Redi-Mail is also a Verified-Accredited Wholesale Distributors® (VAWD®) facility. VAWD is an accreditation status received from the National Association of Boards of Pharmacy® (NABP®), demonstrating that Redi-Mail’s pharmaceutical sample fulfillment facility operates in accordance with applicable standards and regulations, that Redi-Mail is validly licensed and in good standing with the appropriate authorities, and that Redi-Mail employs proper security precautions and best practices for the safe distribution of prescription drugs.	Redi-Mail's Sample Fulfillment facility operates in strict adherence with state and federal regulatory guidelines.

Redi-Mail's custom designed, climate controlled, sampling facility is protected by extensive camera surveillance, a biometric scanning system and 24/7 security. The facility is operated using Good Manufacturing Practices (GMP) industry standards.

	State-of-the-art security, includes an advanced alert system, biometric scanning and high resolution surveillance.	At Redi-Mail, inventory control and distribution is managed by state-of-the-art computer technology and quality systems in a paperless warehouse environment that provides accurate, real-time inventory control. Redi-Mail's employees are screened, trained and certified to adhere to the strictest security standards to ensure our clients’ sample fulfillment projects are managed end-to-end in a reliable, compliant and efficient manner.

Redi-Mail's fulfillment services include kit and literature fulfillment and can also include personalized mail components. As a select licensee of the AMA, ADA, AOA and ASHP databases, Redi-Mail is able to offer turnkey programs to support license validation, physician updating, sampling, personalized direct mail and fulfillment requirements. Redi-Mail is also able to integrate fulfillment requests, shipping data, sales representative trigger letters and customized member-driven programs. Redi-Mail can integrate these programs with existing customer relationship management (CRM) system, including StayinFront CRM mobile or tablet based products offered by Redi-Mail's sister company, StayinFront, Inc.

Redi-Mail Direct Marketing offers the following services:

Sample and literature fulfillment CRM driven sample and personalized rep trigger letter programs Sales rep literature and sample pack-out services Customized pick and pack Physician and license validation Industry specific, in-house list services

Redi-Mail currently supports more than 10,000 pharmaceutical representatives with their fulfillment and personalized physician follow up letters. These programs work in many different ways and are integrated with a number of Customer Relationship Management (CRM) front-end solutions and back-end databases, including systems such as StayinFront,
Oracle and SAP.

Today’s environment allows only limited time and access to a sales teams’ targeted practitioners. Rapid response personalized mail and literature fulfillment is a competitive advantage in the marketplace. Centralizing and managing this function improves compliance and efficiency in execution while reducing production and mailing costs considerably.

The ability to quickly produce personalized, menu-driven, follow-up mail and literature fulfillment plus provide relevant data back to sales representatives, consumer affairs area or management team are keys to the success of these types of programs.