Advanced Fulfillment Services Include:
• Technology Enabled Fulfillment (TEF): electronically capture salespersons’ requests from the field, process and ship the request and confirm the transaction back to both the field representative and appropriate manager. Interactive Voice Response (IVR) and web based order entry can also be incorporated. Order tracking available for customers, prospects and sales reps.
• Powerful Analytics: incorporate StayinFront® Analytics, a powerful data analysis and decision-support tool. Inventory, usage, shipment data and costs can be viewed in tabular or graphical format, all in real time. Transaction details such as requests and shipping details may be integrated with many existing front-end Customer Relationship Management (CRM) systems as well.
• Online Inventory: on-demand access to supply levels, combined with digital printing capabilities, allows for easy management of inventory and overall control of the fulfillment process.
• End-to-End Integration: full-service mailing, warehouse and logistics make Redi-Mail the most comprehensive sales force fulfillment partner available